TECHNICAL ARTICLE: tech_002.htm

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Title:
Code #1001 Encountered When Attempting to Preview/Print Reports


Symptom:
 
As you enter the Report Viewer window, and/or whenever a report is clicked, an error message appears reporting that error #1001 has occurred.
 
Causes:

  • One or more FLEETMATE report definition files (.XML) is/are damaged. Report definition files can easily be damaged if an attempt is made to manually modify a report using a text editor.
     

  • There is an ampersand (&) character in your database path. The ampersand character is not allowed in a FLEETMATE database path, and will need to be removed, or changed to the word "and" in your path.
     

  • On the Reports tab under Options | Preferences..., an incorrect path is specified. For Windows XP, the default path is C:\Program Files\FLEETMATE\Reports. For Windows Vista (and later), the default reports path is C:\Users\Public\FLEETMATE\Reports.

Solutions:
 
If damage to existing "XML" reports files is suspected, repeat the download/installation process from the FLEETMATE Website. Otherwise, reset your reports path to the correct folder, or remove the ampersand character from your database path.



If you need additional assistance, please write or call us:
 support@FLEETMATE.com 
410-282-3603


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FLEETMATE is a registered trademark of SCB Consulting, LLC.