Title: Code #3343 - Unrecognized Database Format
When you attempt to start FLEETMATE, error code #3343 occurs.
The internal structure of your FLEETMATE database file has been damaged. This
can occur anytime FLEETMATE is running and the connection to your open database
Zip the faulty database file. If the zip file is less-than 6 Mb, send your
file to firstname.lastname@example.org as an
email attachment, and note your company name in the subject line.
If the zip file is greater-than 6 Mb, send your file to https://fleetmate.wetransfer.com and
note your company name in the message box.
To help you avoid this issue, following is a list of common scenarios that
can lead to code 3343 when FLEETMATE is open:
I. Standalone and
Operating System Fault
LL. Network Installations (Database Stored on a File Server)
File Server Fault
Intermittent Network Hardware (e.g.
Bad Duplex Configuration, Cable, NIC, Hub, Router, Switch, etc.)
Leaving FLEETMATE Open and Running Overnight
(your server backup software will need to abruptly break the network connection
in order to backup your database file)